The Online Community Cookbook
Deciding on an approach to online community is getting trickier as more varieties of tools emerge, and as the boundaries blur between different types of technologies. For instance, if you want to provide a place for a niche audience to discuss topics of common concern, options include a blog with comments, a discussion board or a social network group. Which is the right choice? Experts suggest that a news organization should decide on a technology approach only after understanding existing and potential audiences, and deciding on objectives for a community initiative.
- From section II of The Online Community Cookbook
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